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The place to go for carpets

SUPPORT: Owner-director Carol Hooper would love to see you at Hoopers Carpet One.
SUPPORT: Owner-director Carol Hooper would love to see you at Hoopers Carpet One. Rob Williams

CARPET One Ipswich has been in its "new" home in Yamanto for almost 18 months after being a landmark on Brisbane St for many years.

Operated by one of Ipswich's well-known families, the Hoopers, it continues to be a family-owned and operated enterprise.

"We have owned the premises here at 458 Warwick Rd, Yamanto, since 1976, but it was only at the end of 2015 and early 2016 that we made the move to establish the business from these premises," owner and director Carol Hooper said.

Carpet One Ipswich is part of the co-operative that is Carpet One.

"We are not a franchise. Carpet One is operated by a group of independent businesses to provide buying power and marketing support. We have a lot of autonomy this way. Many of the other similar businesses are in a franchise arrangement and they must abide by the group," Carol said.

What this means for locals is good prices on a range of products and services that suit the local market. Carpet One sources quality Australian product as much as possible.

"Our clients will possibly pay a little more for the products we sell but we know they are good quality and will last for many years," she said.

"We stock floor coverings from some of Australia's leading companies, Premium Floors, Signature, Beaulieu and Brinton's. These are some of Australia's strongest companies and support our people."

As daughter-in-law of the well-known family, Carol is proud to continue to lead the business. The family interest started with Fred Hooper, who established a furniture shop in Foote Lane. Hooper's Carpet One was established in Ellenborough St and then did a stint in Foote Lane before being located in Brisbane St, on the corner of Marsden Pde from the early 2000s.

Fred's son, John, and his wife, Margaret Hooper, led the business until their son Andrew, who died in 2012, took over. His untimely death meant that wife Carol took the helm.

John Hooper died in 1995, wife Margaret is now in retirement on the Gold Coast.

While the floor covering business is very competitive, Carol believes the long-standing name in the local community is still valued.

"We operate with integrity, we do our best job, and we provide a product that meets the budget of our customer, we tell the truth. It is a family business and we do get a lot of repeat business and that means a great deal to us," she said.

"We look after all floor coverings except tiles.

"Right now, I can say that vinyl planking is very popular. We love it, I have to say," she said.

At this time of year, Carol says that carpet is sought-after but when the community is going through our hot summers vinyl takes the lead.

"We do serve all of Ipswich City and the surrounding areas. We go out to Boonah and other close-by towns. We are very competitive in product and price.

"We have the full range of floor coverings and will give advice," she said.

"This location is good for us, we are away from flood issues, in a great central location and easy to get to. Being on Warwick Rd means it is easy access from all around the area."

Topics:  better business ipswich business



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