CUSTOMER FOCUS: Queensland Bedding and Furniture director Ray Hyndman in the North Ipswich store.
CUSTOMER FOCUS: Queensland Bedding and Furniture director Ray Hyndman in the North Ipswich store. David Nielsen

Store takes 'old school' approach

AMONGST the array of bedding and furniture is a business that is based on providing quality products, competitive prices and a genuine interest in clients, their needs and how to support those for doing it tough.

Queensland Bedding and Furniture is making its mark in the local community.

Company director Ray Hyndman said they had established a rent-to- buy program to help customers who were finding things tough or would prefer to get products in this way.

"I find that it can really help the less fortunate. We seek to help as we can, we are a compassionate business," Mr Hyndman said.

Pensioners, sole parents and those who are unemployed or have a bad credit rating can take advantage of this option up to $1500.

"We do also have 24 months' interest-free available to our customers. It is the old-school way of doing business and that it is about looking after your customer and not only focused on profit and the bottom line," he said.

"Our customers are given a genuine 50 per cent off the beds. The crown queen latex and gel double-sided pillow top mattress comes with 10 year warranty and pay half price, it is great deal and a good example.

"We are involved in the manufacturing of new bedding and the importing of furniture."

They also make bedding to suit particular needs.

"We make beds to suit a range of situations, things that are not standard in size. We have power lift beds and chairs at great prices too," he said.

Queensland Bedding and Furniture have bed frames, bedroom suites, bedside tables, wardrobes, blanket boxes, bunks, trundle beds and water beds.

The list goes on but it gives you a sense of the diversity of the company's products.

They also stock a range of outdoor furniture, dining room furniture, and even white goods.

The business is family owned and operated - something Mr Hyndman is proud of.

"I have my wife, son, daughter and grandchildren involved in the business. We have built the business on our reputation," he said.

Queensland Bedding and Furniture started out in 1994, and currently trades at Smiths Rd, Goodna, opposite the St Ives shopping centre, as well as the Lowry St outlet, in the former Pine shop store near Riverlink.

Mr Hyndman believes showing compassion to others is a very normal thing. If anything, he is saddened by the way business has become so ruthless.

Queensland Bedding and Furniture has been working with Red Cross Australia for the past five years as well as Mission Australia and other smaller agencies to ensure those in need are assisted quickly and appropriately.

The business is open Monday to Friday 9am-5pm and Saturday 9am-4pm. Check them out online at www.qldbeddingfurniture.com.au or on Facebook.



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