Bundaberg woman left fully exposed after going for x-ray
EMBARRASSED and rattled are the feelings Bundaberg woman Robyn Paton-Pires felt after a recent medical check.
Ms Paton-Pires said she had gone to have her regular chest x-ray and echocardiogram at Bundaberg Medical Imaging, located inside The Friendlies Society Private Hospital, on Monday morning when she was asked to change into one of the medical gowns to have her procedure.
"The gentleman ushered me into the waiting room area and told me to take off my top and bra and to put on the gown with the opening at the back," she said.
"Upon doing so, I immediately noticed in the mirror that it was completely see through.
"I was embarrassed and to make things worse, the technician was a male."
The 69-year-old advised staff and asked to remain in the room away from the public view for her appointment.
"I felt very rattled in the whole situation because of the gowns," Ms Paton-Pires said.
"Now I believe no-one should have to sit in a public waiting area where everyone can see your private parts."
She said after her procedure she notified staff about the see through nature of the gown and one of the staff members said she had seen that the gowns were see through.
"I saw a women walk through the area and you could see everything," she said
"I was so rattled by it all I wrote an email to I-MED but feel their response was not satisfactory.
"I want the public to know and they have a right to be informed and I hope they agree with me."
The NewsMail contacted I-MED regarding the gowns provided at Bundaberg Medical Imaging centre. A communications manager, Sarah Newlove, said the gowns were used across 180 I-MED clinics in Australia.
"Patients at Bundaberg Medical Imaging are often provided with a disposable gown to wear as their regular clothes can be obstructive during a medical imaging procedure," she said.
"At Bundaberg Medical Imaging and the I-MED Network we follow strict infection control and hygiene procedures. Disposable gowns keep our staff and patients safe during a procedure and also ensure we are able to get the highest quality medical images.
"Our team in Bundaberg are reviewing the gowns they have been provided and will remove any sub-standard gowns."
Ms Paton-Pires said the response was disappointing and she was still not happy.
"It seems the public's inconvenience and embarrassment is of no concern to them," she said.
"They need more respect, especially the staff that could see the gowns were see through and did nothing."
Ms Newlove said patients with concerns about an experience they have had could contact the customer care team on 1800 299 539 for further assistance.