IPSWICH councillor Andrew Antoniolli has called on the Department of Transport and Main Roads to "finish what they promised" and install a security camera and adequate lighting at the long-haul bus shelter in Union Place.
But a spokeswoman for the Minister for Transport and Main Roads Scott Emerson said a camera was never promised and that lights had already been installed.
Cr Antoniolli said the items had been promised and the failure of their delivery was causing issues.
"I am disappointed that Queensland Transport have failed to deliver on their promise to provide adequate security for that shelter that stands in Union Place," he said.
"They were going to give us lighting and a security camera to put in it but that hasn't been delivered.
"As it currently stands, the bus shelter is causing problems to nearby businesses with regards to loitering.
"The Transit Centre site in Bell St used to pick up for the long-haul bus route.
"That long-haul bus shelter is now in Union Place and, sadly, Queensland Transport have not fully finished what they promised us."
The department spokeswoman said, "Cr Andrew Antoniolli is simply trying to re-write history".
"CCTV cameras were not part of the scope of works for this project and, given the current debt left by the previous Labor government, is not something we can afford," she said.
"Lights were installed as part of the project and were operational when handed over to council in 2012."
Cr Antoniolli said the bus shelter might have to be moved if the issue of adequate security could not be resolved.
"It sits on council property and, if they are not going to provide adequate security for that shelter, then we might have to talk to Queensland Transport about relinquishing their site and finding a new location for it," he said.