Toilet paper on the doorstep.
Toilet paper on the doorstep.

Property flooded with sewage

THE year got off to a stinker for a Rosewood woman who has been beset by sewage problems following heavy Christmas rain.

The woman, who asked not to be named, said her property on the Amberley-Rosewood Road approach to town had been swamped with raw sewage which was thought to have been coming from overflowing pipes.

The issue first emerged about six years ago, but despite several approaches to local council and government bodies, a solution is yet to be found.

“When the problem was first raised it was considered a one-off due to the massive amounts of rain that fell,” she said.

“Now when it happens two or three times a year it isn't an inconvenience – it is downright disgusting.

“At the moment we are living like third-world citizens.”

Photographs taken by the property owner show the extent of the backflow.

Shards of soggy toilet paper wrapped around the doormat and mixed with human waste creates not only a bad smell and a horrific sight, but serious health concerns.

The wayward sewage was thought to have reached a depth of up to two inches in the back shed.

“We have various footage and videos of what is happening,” the woman said.

“The problem isn't only water damage – it is the smell and health problems associated with it.

“We need to walk through 20cm of water and sewage to get to our back steps to come into our house.

“The latest storms have put water through a shed and we claimed insurance the last time this happened.”

Staff from Queensland Urban Utilities visited the woman's property twice last week to clean up the mess.

Queensland Urban Utilities was contacted yesterday but a spokesman indicated that they would not be able to respond to questions until today.

From today, residents and small business owners serviced by Queensland Urban Utilities, Allconnex Water and Unitywater will be able to lodge complaints about water and wastewater services with the Energy and Water Ombudsman Queensland (EWOQ).

EWOQ can be contacted on 1800 662 837, or email complaints@ewoq.com.au or online at www.ewoq.com.au.



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