Emma Green's family responds to investigation findings
ROCKHAMPTON Hospital should not have turned away pregnant woman Emma Green without first checking on her baby's condition, an independent investigator has found.
Ms Green's son Waylan died in the womb in May.
Ms Green, formerly of Gladstone and now living in Ipswich, was turned away from Rockhampton Hospital several times, including on the day she was due to be induced.
The birth unit was so full she was asked to go away and come back in a few hours, independent clinical investigator Dr Andrew Pesce said on Friday.
He was speaking after making seven recommendations to Queensland Health aimed at improving services.
A spokesman for Mr Springborg said Queensland Health will adopt all recommendations, but this would only partially cover the goals of Ms Green's family, who are surprised the practices discussed by Dr Pesce aren't already in place at the Rockhampton facility.
Dr Pesce recommended Queensland Health develop a new policy to ensure patients are better assessed before any elective induction of labour is postponed.
"She was told to come back later and no attempt was made to check whether or not anything had happened, which would have made that advice inappropriate," Dr Pesce said.
He said there wasn't an attempt to do a risk assessment.
Dr Pesce wants new guidelines to improve management of post-date pregnancies and the treatment of reported decreases in fetal movements, as well as a single point of contact provided for patients to liaise with.
Ms Green's aunt Sue Bishop said the family had an issue with a few things from the findings.
"We thought these things were already in place," Ms Bishop said.
"The types of things that did go wrong are so simple.
"2013 is too late to start to implement them."
Ms Bishop said the family was disappointed that although staff were negligent no individual had been disciplined to their knowledge.
"No individuals have been found accountable and that's not fair," she said.
Ms Bishop said the family is going to wait until the Health Quality and Complaints Commission (HQCC) investigation is completed, which is currently in the final stages, before they plan their next move.
Although compensation has yet not been offered, Ms Bishop said she hoped the findings of the HQCC investigation will leave Queensland Health with no choice but to compensate the family.
"Financially it's crippled them," Ms Bishop said of Ms Green and her partner Eldean Blake.
"They can't work. Her partner has to stay with her."
Queensland Health payed the costs for part of the funeral.
"That's good, but there's an enormous out-of-pocket expenses to the family," Ms Bishop said.
The family wants there to be public awareness of what happened to them so that it doesn't happen again.
"The public that are in the local area need to know that there are processes that are lacking," Ms Bishop said.
"If we'd known what we were dealing with then there's no way we would have gone to that hospital."
For women who are currently pregnant, Ms Bishop implored for them not to leave if they get turned away, but rather get a second opinion.