TOP TEAM: Kevin and Nadine Cutts from Booval News.
TOP TEAM: Kevin and Nadine Cutts from Booval News. Inga Williams

Booval newsagent embracing the future

NEWSAGENTS are an evolving business and in 11 years Kevin Cutts has seen a lot of changes.

"I suppose a lot more of it is moving towards digital media, changes to the distribution of newspapers," said Mr Cutts, who runs Booval News with his wife Nadine.

"Quite a large number of changes in 11 years."

The changes have presented challenges but Mr Cutts says running the business has also been rewarding.

"Rewarding and challenging. Rewarding from the fact we've got good relationships with our customers, and challenging because of all the changes in the industry over the years," he said.

As far as facing the challenge of an uncertain future is concerned, Mr Cutts believes the ball is in their court.

While many of the items for sale at Booval News are the same as they have always been, they aren't standing still.

"We do make little changes and bring in new products like the slushies and we give that a go. Just to try and keep something new in the place and keep something fresh, change products around," he said.

"I think at this point there's still a pretty good future, it's up to newsagents to just look at their retail environment and just change their products to suit the environment really."

Traditional items still bring customers in to the store too, with more people coming in to buy the newspaper the day after a big event.

With all the changes of the last decade, Kevin Cutts predicts the newsagents of the future will look different still.

"Different products, different look," he said.

As for the couple's role in that future, Mr Cutts says the plan is to be a part of it.

"Well at this stage, yeah. I might be too old by then," he said.



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