BUNDAMBA MP Jo-Ann Miller's criticism of the lengthy documents required to be filled out by flood victims for financial assistance has been quashed by a political rival.
Mrs Miller said the seven-page document was a "brick wall" for people who wanted to claim quick financial assistance.
"The Department of Communities is insisting on the completion of a seven-page application and there has been no effort as far as I can see from the state government to let people know what immediate support is available to them," she said.
Ipswich MP Ian Berry said the paper work was essential to ensure financial assistance went to residents affected by the flood.
"We are dealing with public money so it's not unreasonable to have a couple of hoops to jump through," he said.
We are dealing with public money so it's not unreasonable to have a couple of hoops to jump through.
Mrs Miller said it appeared as though the Department of Communities did not have enough staff to deal with the number of people requiring assistance.
"Staff are doing a tough job and working as hard as they can.
"But in previous events the government could rely on turning out people from other jobs in the department to hit the frontline and support the delivery of recovery services and support."
Mr Berry estimated around 220 residents claimed financial assistance with five departmental staff on hand to help.
Communities Minister Tracey Davis said residents could apply for assistance yesterday at the Ipswich Show Grounds.
People who are experiencing hardship due to the storm should contact the Department of Communities on 1800 173 349.