Mixed response to train timetable
NEW train timetables that started this week have left some Ipswich commuters frustrated, with changes to service times and station stops in Brisbane.
The timetable shake up – the biggest overhaul of services in 15 years – has been lauded for adding 150,000 seats a week to the public transport network.
But while some commuters are enjoying the new express peak hour services, some Ipswich train users say the changes have left them worse off.
Ipswich resident Kira Gray, 19, works in Toowong and on the previous timetable the morning train stopped at the station.
Ms Gray said she now has to change trains at Indooroopilly to get to Toowong.
“It’s a pain. I don’t think it is faster,” she said.
“I will get used to it because I have to.”
One Mile student Daniel Garner, 21, said the changes had affected his travel back to Ipswich.
“In the afternoon it leaves earlier, and it’s a bit harder to get to the station earlier,” he said.
“It was better the way it was.”
Robert Dow, from commuter lobby group Rail Back on Track, said it would take some commuters time to adapt to the revisions.
He said there had been positive feedback about reduced congestion on the Ipswich line trains but said the lack of a stop at Toowong had been contentious for some users.
“There are always winners and losers with timetable changes, they can’t please everyone all the time,” Mr Dow said.
“Anyone who has an issue should give their feedback to TransLink. They have said they will listen.”
Mr Dow said while people where used to not regularly changing train services while on the one trip, it did lead to more frequent and less crowded services.
He said one of the issues with the new timetables was that a lot of people did not get involved in the consultation phase.
He said traditional working hours should be taken into account when changing timetables, especially for limited services and counter-peak trains.
TransLink did not respond to questions about the number of complaints raised by commuters but said they expected a settling-in period as passengers adjust their travelling patterns.
“The timetable changes were introduced following a community consultation period that received more than 2000 pieces of feedback,” a spokesman said in a statement.
“Travel patterns were also examined to ensure the changes suited the majority of passengers.”
The spokesman said extra bus connections have been added to Indooroopilly train station to take students to the University of Queensland’s St Lucia campus.
LNP Shadow Transport Minister Scott Emerson said the train timetable change had been given a big thumbs down by many commuters.
But Transport Minister Annastacia Palaszczuk hit back at the claims.
“Monday’s timetable improvements, which have by and large been well accepted by commuters, provide an extra 150,000 seats a week on trains across the public transport network,” she said.
Timetable changes came into effect on Monday June 6
More information on the new train timetables can be found online at www.translink.com.au or by calling 13 12 30