SUPPORTIVE ROLE: Ipswich Student Services Advisor Louise Kelly.
SUPPORTIVE ROLE: Ipswich Student Services Advisor Louise Kelly. CONTRIBUTED

Louise helps students through uni journey

UNIVERSITY of Southern Queensland (USQ) Ipswich's newest staff member Louise Kelly cherishes the chance to help students at every stage of their learning journey.

Ms Kelly joined the University on Monday as a student services advisor and will take on the responsibility of counselling, disability and careers support.

She will work with staff across various teams within student services to provide advice in areas of personal and educational concerns to students at the Ipswich campus.

Ms Kelly said she was thrilled to join the wonderful team at USQ and eager to use her experience to help students achieve their academic goals.

"It's a fantastic opportunity and I'm happy to be part of a growing campus that engages with its community," she said.

"USQ have some amazing tools to empower students to thrive personally and academically and some fantastic resources and innovations which I'm looking forward to working with.

"I'm very passionate about mental health and I think it's an exciting time to be working in the field of promoting wellbeing."

Ms Kelly's previous appointment was Senior international student advisor at James Cook University (JCU) in Townsville where she was instrumental in providing support to international students coming to JCU to study.

Her approach to the role is to ensure students are not only provided with professional guidance, but a friendly face and support when it is most required.

"There are some unique challenges university students face," she said.

"Students are exploring themselves and the world around them, but USQ have some fantastic support systems in place to help them through that learning journey and help them achieve really good things."

USQ Vice-Chancellor and President Professor Jan Thomas said student advice played a key role in university success.

"Providing a high level of student support and guidance is a key focus at USQ," Prof Thomas said.

"Louise understands the environment exceptionally well and has student health and wellbeing as a main priority."

For more information about support for USQ students, visit

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