Warning on assistance call scam

CENTRELINK has warned about scam phone calls and text messages that aim to defraud people of their Australian government disaster recovery payments.

General manager Hank Jongen said a small number of people had received fraudulent phone calls and text messages in recent days.

He said some phone calls and text messages were incorrectly claiming people have received emergency assistance payments in error and that they should deposit the money into a nominated bank account.

In other cases, people are being asked to provide personal information, such as their bank details or address, so an inspection on their property can be carried out.

“Do not respond to these scam text messages or provide this type of personal information over the phone,” Mr Jongen said.

“Centrelink is not making phone calls or sending text messages saying flood disaster payments have been wrongly paid and need to be returned.”

He encouraged anyone who suspected they had received a scam phone call or text message to report any details to the Australian Government’s fraud tip-off line on 13 15 24.



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