Peter Burke wanted to buy two stainless steel bolts for $5 but was told he needed to spend $10 minimum.
Peter Burke wanted to buy two stainless steel bolts for $5 but was told he needed to spend $10 minimum. Christopher Chan

Man unhappy about $10 minimum spend rule at store

PETER Burke just wanted to fix his old yacht last week, but the price tag didn't float his boat.

The Gladstone man said he went to Coventry Fastners to buy two stainless steel bolts, which should have cost about $5.

But a staff member told him that the store had a minimum $10 spend policy.

A local of nine years, Mr Burke said he wanted to buy local, but he refused to accept "price gouging".

"It's robbery, pure and simple," he said.

"What am I paying that extra bucks for?"

"And if you think about everyone who just pays it, that adds up to a lot of money for free."

But Gladstone branch manager Kev Hanna said the policy was nationwide, and helped compensate for the "time-consuming" process of matching bolts.

"It's been in place for about six months, and of course we've heard complaints about it," Mr Hanna said.

"But the truth is, we need to charge that to continue offering service and value."

"I'm trying to hang onto staff to offer that service, and it does come at a price."



'Ipswich's sweet side': Strawberry lovers get behind farmers

premium_icon 'Ipswich's sweet side': Strawberry lovers get behind farmers

Fruit sales and prices recover ahead of "Strawberry Sunday"

Mum is no longer the word on teen pregnancy

premium_icon Mum is no longer the word on teen pregnancy

Classes open for Ipswich teen mums

Third year in a row for Ipswich artist to win top award

premium_icon Third year in a row for Ipswich artist to win top award

The awards are Flying Arts Alliance's annual visual arts prize

Local Partners