Furious passengers trapped on the tarmac
AROUND 200 passengers are said to have been left stranded on their plane during a snowstorm, with no food, water or information for over six hours.
The Ryanair flight was grounded on the tarmac at Vaclav Havel Airport in Prague yesterday with the same group of passengers experiencing delays again today.
Flight FR2767 to Madrid was grounded at around 9am on February 3.
Reports said that the snowstorm continually worsened and there was no food or water available to offer passengers.
One Ryanair customer wrote on Twitter that several passengers suffered anxiety attacks on the packed plane while parents struggled with their young ones.
Reports said the passengers were eventually allowed off the plane after six hours and ventured out into the snow and howling winds.
They reportedly spent the night in the airport and travelled to the Spanish capital today.
On social media, passengers complained that they were made to suffer temperatures of -10 degrees Celsius.
Others said they were "kidnapped" by the airline and not allowed to disembark the aircraft.
According one of the passengers, Argimiro Perez, those on board were delayed further on the flight today while the aircraft was being de-iced.
A spokesperson of Menzies Aviation, which provides services for Ryanair at the Prague airport, told local media yesterday that "the passengers will spend the night in the airport hotel", adding that they should depart at 10am on Monday morning.
However, by 10.44am, passengers were still tweeting that they were on the tarmac.
Meanwhile, Vaclav Havel Airport officials announced that many flights had to be cancelled or delayed due to the extreme weather conditions.
According to local media, the pilot of the Ryanair flight said they were unable to successfully de-ice the plane's wings yesterday.
Passengers on board the flight finally arrived in Madrid today after around 26 hours of delays.
Ryanair issued a statement via Twitter yesterday.
It read: "Snow at Prague airport and slow de-icing services have caused delays.
"One of our flights has been cancelled as the crew went out of hours. All customers have been provided with hotel accommodation and the flight will operate tomorrow.
"We apologise to impacted customers and we are working hard to operate all flights as normal."
This article originally appeared on The Sun and has been republished with permission.