Avoid a winter power bill shock

WITH winter weather now upon us, Ipswich residents are being advised to watch their energy consumption during the cooler months to avoid a nasty shock when their power bill arrives.

Energy and Water Ombudsman Forbes Smith said many people contacted the EWOQ for assistance with high energy bills, especially after a cold winter.

"It's important to stay comfortable during a cold winter but it's equally as important to keep costs down for you and your family," Mr Smith said.

He said increased use of heaters or gas for heating hot water during winter could significantly increase energy bills, which could bring an unwelcome surprise at the end of the billing cycle.

"The last thing you want is a nasty shock at the end of the season when you open your electricity or gas bill," he said.

"Ensure you check your appliances for damage as faulty, old and inefficient appliances can cause a significant increase in the total amount of energy used in your home or business."

He said people who were experiencing payment difficulties should contact their energy supplier immediately.

If you cannot agree on a solution with your energy supplier, contact EWOQ for assistance on 1800 662 837 or visit www.energywatercomplaints.com.au.



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