"A NEW-found sense of control" is how Ann Mickan described her and her 26-year-old son Zac's experience since the NDIS was introduced to their lives.
Originally from Ipswich, they now live in Warwick where the NDIS rolled out in January this year.
"Initially, I was very apprehensive about the process," Ms Mickan said.
"The possibility of getting it wrong and ending up with less than the little we had was daunting.
"I was so thankful for the information sessions and the individual time I had with Endeavour Foundation because I was able to get a clear picture in my mind of what I needed to do to be ready.
"By the time the meeting came around I had everything on paper in front of me and I felt confident I could make a solid case for what would be best for Zac's future.
"Our planner really listened to everything I had to say. By the end of our two-hour telephone conversation I was confident she had a very clear snapshot of what Zac needed to help him attain a good and fulfilling life."
Her advice to others about to follow the same path?
"Get as much information as possible, do lots of thinking, write everything down, paint a picture of the person and always remember to explain why you need what you need," Ms Mickan said.
Endeavour Foundation's planning booklet, Mapping My World, and Discover Guide are valuable, free resources for anyone getting to grips with the NDIS. Download materials HERE, phone the team on 1800 112 112 or email firstname.lastname@example.org.