Our goal has always been to exceed expectations, and we offer a 14 day money back guarantee. We have a strong team that's focused and committed to extreme customer service, and honesty and openness are at the core of our values. When buying from Hipac, you're buying direct, meaning you get the best prices on our entire product range. Additionally, if you order before 2 pm, we'll dispatch the goods the same day. Hipac has a culture of striving for improvement and we're continually developing solutions to meet the changing needs of our customers.