News

Why should I collect trolleys?

North Ipswich resident Brian Munt is frustrated by the number of trolleys that are abandoned behind his property.
North Ipswich resident Brian Munt is frustrated by the number of trolleys that are abandoned behind his property. Rob Williams

BRIAN Munt is fed up with rounding up wayward shopping trolleys and has challenged the big supermarkets to get serious about the problem.

The North Ipswich resident has been collecting abandoned trolleys from the streets, parks and creeks in his neighbourhood, stacking them behind his property, and calling local councillor Cheryl Bromage to have them removed.

Neither Coles nor Woolworths at Riverlink shopping centre, the closest supermarkets to Mr Munt's house, currently use a coin deposit system, which Mr Munt says has made the problem worse.

"It's been a problem for the last year," Mr Munt said, explaining the problem had grown to more than a trolley a month in his local area alone.

"At one stage I had five of them here and there was a pretty good representation of all (retailers) here.

"There's been quite a few pulled out of the creek."

Mr Munt said he and his environmentally conscious neighbours were no longer going to recover property for companies that couldn't care less about the problem.

"You only have to drive down Pine Street and you'll see three or four," he said.

"Coles and Woolies don't seem to want to do anything about it.

"Why not just have a deposit and refund system?"

Woolworths Brassall was one Ipswich supermarket to abandon the $2 coin deposit system in late 2010 due to ongoing customer complaints.

Woolworth's spokesperson Benedict Brookes said his company took the problem very seriously, admitting the problem cost the supermarket giant an estimated $50 million a year.

"We get a lot of complaints about coin locks. They just don't like using them," Mr Brookes said.

"In some areas it is appropriate but we deal with it on a case by case basis.

"We find it frustrating as do local communities and councils.

"Nothing can stop a determined person taking a trolley from a store if they absolutely desire to."

A spokesperson for Coles said the retailer expected to roll out a trolley wheel lock system at their Riverlink store in mid May.

"Coles currently has the trolley wheel lock system installed in 21 of our Queensland stores and approximately 53 in place nationally," the spokesperson said.

"We are seeing a great trolley retention rate from this new system, much higher than coin locks provide."

Topics:  residents supermarket trolley woolworths



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