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Good news for Ipswich patients as waiting times vanish

Kate Czerny

THE latest Queensland Health report card has delivered some good news for the West Moreton Hospital and Health Service.

Quarterly performance figures show quality care is being delivered to its patients more quickly than ever before.

The results, released this week, revealed 100% of urgent patients were seen within 30 days - an 11% improvement when compared with figures from March 2012.

In that same timeframe, the number of patients who had waited longer than clinically recommended for their surgery dropped from 508 to 19.

Delays in dental treatment were also dramatically reduced; in March last year 3512 patients were waiting more than two years for a dental appointment - today no one waits that long.

West Moreton Hospital and Health Board chair Dr Mary Corbett said the "outstanding" results were a product of continual improvement in the way services were delivered.

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"Our focus on revitalising our services, modernising our infrastructure and embracing the latest in healthcare technology ensures we deliver a quality health service in the most efficient way," she said.

"These results are testament to the drive and dedication of our passionate staff and our commitment to delivering the best possible health outcomes for the people of West Moreton."

West Moreton Hospital and Health Service chief executive Lesley Dwyer said the reduction in waiting times had not been "a quick fix".

"We were fortunate in that our financial position improved last year, which allowed us to invest some of our money into putting on additional lists," she said.

"We've also partnered with hospitals, such as St Andrews, to have some of our work done there, and that's been really successful for us."

Ms Dwyer said West Moreton was now striving to achieve the same results in their outpatient care.

"In the next 18 months we are going to be working hard to make that happen," she said.

"We don't want to just be doing well in our elective surgery waiting lists if we know people are waiting a long time to be seen by clinical staff to make a decision about surgery."

Queensland Health performance check-up

  • Long wait dental patients dropped from 61,405 to 0 in the past year.
  • Ambulance response times are 12 seconds faster than in March, 2012.
  • Patients waiting longer than clinically recommended for surgery was 6485 in March 2012; the number is now 1068.
  • The time interval between ambulance arriving at emergency departments and transfer of the patient into the care of emergency department staff is 12 minutes faster than in March 2012.

Topics:  queensland health, west moreton hospital and health service




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