News

Telstra to waive silent number fees for violence victims

VICTIMS of domestic and family violence will no longer have to pay to have a silent number after Telstra revealed it would waive the fee.

In a blog on Telstra's website this week company spokesman Tim O'Leary confirmed the move.

"We understand that some Australians require a silent line because their personal safety is at risk so we will be waiving the silent line fee for customers in these circumstances," Mr O'Leary wrote.

"We're just finalising how this will work, but we'll include anyone who has a valid protection order recognising a security threat or is a client of a community organisation providing services to people who are facing a security threat."

The monthly fee for a silent line is $2.93, which Telstra said had not increased, apart from GST charges, since 1996.

Federal Communications Minister Stephen Conroy welcomed the decision as an "important step in protecting the privacy of some of Australia's most vulnerable people".

"I expect other providers who charge silent number fees to do the same to protect victims of domestic and family violence," Mr Conroy said.

Optus offers silent numbers without a fee.

Mr Conroy also revealed a Senate Committee on Telecommunications was considering whether to scrap fees for silent or unlisted numbers for all Australians.

The issue of fees for silent or unlisted numbers was considered as part of the Australian Law Reform Commission's review of Australian privacy laws.

Topics:  domestic violence, telstra



Shark warning! Ipswich to erect signs at river hot spots

BULLISH: Brisbane and Bremer rivers are full of bull sharks so warning signs are planned to go up alerting residents to the dangers.

Sharks still teeming in Brisbane, Bremer rivers

Ipswich pound tender documents reveal $200K condition

The Ipswich pound and rehoming centre will be run by RSPCA after September 30.

RSPCA to charge council if a new centre isn't built

Local Partners

Katy Perry gets naked to encourage people to vote

Katy Perry in Funny Or Die sketch

Katy Perry has stripped naked for a comedy video

Jogging Tom Hanks crashes wedding in Central Park

Tom Hanks stopped for a selfie with this bride and groom

MOVIE REVIEW: Storks delivers family fun

A scene from the movie Storks.

ANIMATION can be hit or miss but when it hits, it hits hard.

Nick 'the snake' to call the shots on Survivor jury

Australian Survivor contestant Nick Iadanza.

LATEST evictee is out of the game but will still have a say.

Naomi Watts and Liev Schreiber split

Naomi Watts and Liev Schreiber

Naomi Watts and Liev Schreiber have split after 11 years together.

$40million hotel, shops development project for Mackay

Mt Pleasant hotel and retirement accommodation, proposed at 194-202 Malcomson St.

$40m development to take Mackay to 'the next level'

Housing report points to a lift in local market

AFFORDABLE HOMES: First home buyers have the opportunity to purchase modern new homes in the Ipswich region for under $400,000.

Region shaping up as the "final frontier” for affordable housing

Five ways to slash household bills and save the environment

THINK GREEN: Considering the environment when building or buying your next home can save you big dollars. The Village Building Company, who is responsible for Woodlinks Village at Collingwood Park, builds homes with this front of mind.

THERE is nothing as sweet as slashing dollars from your bills.

Investors out-bid first-home buyers in booming market

Housing generic.

Ipswich's housing market is putting more cash into sellers’ pockets

Another Ripley development

THE ENTRANCE: An overview of the last planned development for the fast growing Ripley area.

85 more home lots released

Property 200m from ocean selling for just over $100K

BEACHCOMBER PARK: Work has started on a new $19.2 million development at Toogoom.

The estate's developer is offering huge discounts for early buyers.