News

Shoppers prefer a store visit to see if the shoe fits

M'Lady's Shoe Boutique owners Jan Simpson with Sue Walker find that in the shoe business, people often prefer to try before they buy.
M'Lady's Shoe Boutique owners Jan Simpson with Sue Walker find that in the shoe business, people often prefer to try before they buy. Tony Martin

REGIONAL shoppers would rather visit their favourite shops than buy online, according to the latest Suncorp Bank research.

The research found 71% of Queenslanders were intending to shop in their town rather than online.

Being able to try, touch and see products are some of the advantages of shopping in-store.

M'Lady's Shoe Boutique owner Jan Simpson said in the shoe business sizes could differ.

"Because ours is a fitting thing (business) we often find that people would prefer to try before they buy unlike online shopping," Mrs Simpson said.

"Colour is another thing.

"Colours are not quite the same on screen compared to how they appear in real life."

She said gift vouchers were a popular gift choice.

"Our gift vouchers never expire," Mrs Simpson said.

"People might want to spend it now or in 12 months.

"We believe if you have bought it, it's yours to use when you want."

Being loyal to customers is important.

"We've been here for 30 years and we have customers we know really well," Mrs Simpson said.

"It's really important to have that customer relationship. We look after our customers who have bought from us for years."

Mackay Region Chamber of Commerce chairman Tim Miles said shopping in Mackay was fantastic for the economy.

"Local business owners have to differ from online businesses," Mr Miles said.

"At the end of the day, in the economic world they're all competing for the same dollar."

He said many businesses were adopting an online presence too. "There are a number of Mackay businesses who now have an online shopping experience.

"A lot of people don't understand they can still contribute to the community by buying online."

Creating a positive shopping experience is essential.

"Christmas or festive time ... shopping is more than just buying, it's an experience," Mr Miles said.

"Having that experience and great customer service ... it's about making it an enjoyable experience for people walking in the shop.

"Buying something from overseas or America ... it's difficult to get that service after you've bought a product.

"At least when you walk into a shop and there's an issue you can interact with someone."

Topics:  business, online, research, retail, shoes, shopping, suncorp bank



Hospital emergency: Thousands clog ED with minor issues

EMERGENCY CALL: Ipswich Hospital's emergency department has been swamped in the past 12 months by people presenting with very minor issues.

Residents need to stop presenting with only minor treatment issues

QT’s name and shame: This week’s drink and drug drivers

Senior Constable Simon Cook with the RBT bus at Tweed Police Station Photo Blainey Woodham / Daily News

This week's convicted drink and drug drivers

Local arts grants announced

State Member for Ipswich West Jim Madden

$25,000 for Ipswich while Somerset will get get $24,000

Local Partners

Marilyn Manson wants a 'nice' girl

Marilyn Manson wants a girl who understands both of his identities

Angelina turns to Depp for consolation after divorce

Brad Pitt and Angelina Jolie with their six children

Angelina Jolie is reportedly being consoled by Johnny Depp

Rockhampton dancer en pointe for European stages

CENTRE STAGE: Anastasia Lewis has moved from Rockhampton to Sydney to study classical ballet.

Rocky dancer believes competitions are the perfect preparation

Conner's food distraction leads to elimination

Australian Survivor contestant Conner Bethune.

HUNGER gets to castaway as Australian Survivor's tribes merge.

Bonus point gets Dan and Carleen over the line on The Block

Dan and Carleen in their winning living and dining rooms in a scene from The Block.

BABY boomers win living and dining week as show hits halfway mark.

Olivia Wilde having a girl

Olivia Wilde revealed she is expecting a baby girl.

Housing report points to a lift in local market

AFFORDABLE HOMES: First home buyers have the opportunity to purchase modern new homes in the Ipswich region for under $400,000.

Region shaping up as the "final frontier” for affordable housing

Five ways to slash household bills and save the environment

THINK GREEN: Considering the environment when building or buying your next home can save you big dollars. The Village Building Company, who is responsible for Woodlinks Village at Collingwood Park, builds homes with this front of mind.

THERE is nothing as sweet as slashing dollars from your bills.

Investors out-bid first-home buyers in booming market

Housing generic.

Ipswich's housing market is putting more cash into sellers’ pockets

Another Ripley development

THE ENTRANCE: An overview of the last planned development for the fast growing Ripley area.

85 more home lots released

Property 200m from ocean selling for just over $100K

BEACHCOMBER PARK: Work has started on a new $19.2 million development at Toogoom.

The estate's developer is offering huge discounts for early buyers.

UPDATE: Former rodeo champ's sale rained out, now back on

Larkhill local Ken Consiglio is having an auction of most of the things on his property.

'People kept showing up and we had to turn them away'