Business

Rapidly rising through ranks

Secure Access IT owner Jason Garland.
Secure Access IT owner Jason Garland.

MARKETING has never been a consideration for Secure Access director Jason Garland.

Who needs to market when your reputation-word of mouth cycle is in full swing and you recorded a 34% growth rate in 2012 and look like doing the same this year?

His 14-year-old company supplies IT equipment, software and consultancy to 450 business clients on the Sunshine Coast as well as interstate, Canada and New Zealand. Those clients range from a two-person accounting firm to a company with 5000 staff.

It is the only Microsoft Gold partner on the Sunshine Coast and the only Dell Sonicwall Gold partner in the state and was recently named in the top 50 of CRN Magazine's fastest growing IT companies in the nation. It came in at number 24.

Mr Garland attributed his business's growth to continual investment in staff training.

"We continued to invest in our employees' development as well as recruiting highly skilled people over the last few years, even though a lot of our competitors were holding back due to the GFC," he said.

"I have never seen staff investment as a bad thing because it always pays off in the long term.

"Staff is the most valuable asset of any organisation so it's a wise thing to do, especially in our industry where if you waited two years to refresh your knowledge, it would be hard to catch up.

"Every two years, we throw out the certification and start again."

Mr Garland said while he certainly noticed some effects of the GFC, he offset any downturn in traditional income streams with various amalgamations and mutually beneficial peer-group partnerships with other companies.

"We are doing a lot of work with national and international IT companies, so we are leveraging their best practice and trying to get a world's best practice.

"We amalgamated with some groups and we are benchmarking our company against 200 companies worldwide so we can see how we are performing.

"And it's allowed us to sit down with companies that are in this group who may have 200 staff, and we can ask them how they got through these growth periods.

"I don't want this to be a quick growth where you burn out.

"And we never said we wanted to be the biggest in the world, we just want to do a good job."

Mr Garland said referrals had been a big growth driver also, including those from vendors like Microsoft and Acer who specifically recommend his business to inquiring customers.

THE DETAILS

ESTABLISHED: 1998

STAFF: 13

SECRETS: ensure staff are trained well, do the right thing by the client, make sure it's a solution for them and not just a sale. Your reputation is worth more than anything




Woolies to shut Masters by year end

Masters Home Improvement - keen to get a foothold in Noosa. Photo Contributed

Hardware stores to shut down

We're ready to join A-League: Boyle

Western Pride Football Club logo

Western Pride working towards future opportunity

Latest deals and offers

Ipswich people love heritage

'It's a great vote of confidence for a program that was launched in 1992 and has since provided thousands of property owners with heritage conservation'


Snow White takes to the stage

Preljocaj conjures imagery from the original Brothers Grimm fairy tale of 1812.

Preljocaj conjures imagery from original Brothers Grimm fairy tale

Blac Chyna sued after car injured 2 women

Blac Chyna is being sued after her friend crashed into another car

Bachelor Richie gives bacon-loving Noni the boot

Noni Janur features on this season of The Bachelor.

TOOWOOMBA swimwear designer still single but focusing on her career.

Chris Hemsworth surprises kids at hospital as Thor

Chris Hemsworth and Tom Hiddleston surprised children at hospital

MOVIE REVIEW: War Dogs tells a fascinating true story

Miles Teller and Jonah Hill in a scene from the movie War Dogs.

DARKLY funny film examines the business side of the war on terror.

Marvel-ous: Thor actors visit sick kids at Lady Cilento

Stars of Thor: Ragnarok dropped in on patients at the hospital

Folk singer looking forward to her Gympie Muster debut

Alternative country folk singer Fanny Lumsden will perform at the Gympie Muster.

FANNY Lumsden to serenade new fans with her country hall-style show.

ISLAND FOR SALE: Cheap Fraser Coast island drops price again

Suna Island in the Great Sandy Strait will be auctioned by Ray White Hervey Bay on Saturday morning.

This is the cheapest island you will find for sale in Australia

How a family home can fit on a 250sq m block

This is what you can build on 250m2.

Here's the floor plan of a home built on 250sq m

$100m plan for Curtis Island 'world class' luxury resort

$100 million resort: Top views at Turtle Street at Curtis Island.

"At the moment we think it meets all the town planning approvals.”

Coast building approvals at seven-year high: report

The the 2015/16 Development Indicators Annual Highlights Report documents local development activity that took place during the last financial year.

New report shows increasing development on the Sunshine Coast

Top honours for Mackay and Whitsunday builders

The Kerrisdale Gardens property from Paynter Dixon Queensland which won them Project of the Year.

Mackay and Whitsunday builders awarded top honours last night.

Investors eye Gladstone's $4m island with resort approval

UP FOR SALE: Turtle Island is on the market.

CHINESE and Sydney investors flag interest in Gladstone island.