Inconvenience doubles

NOT HAPPY: Janelle Frohloff is upset that the delivery centre will no longer offer over-the-counter services.
NOT HAPPY: Janelle Frohloff is upset that the delivery centre will no longer offer over-the-counter services. Louise Cheer

MEMBERS of the Kingaroy business community are going a bit postal.

Business owners Janelle Frohloff and Trudi Bartlett are not happy Australia Post has decided to discontinue its over-the-counter services at the Kingaroy Delivery Centre.

The pair said it meant businesses in the town's central business district with a PO box would have to visit two different locations to pick up and post parcels.

And Ms Frohloff and Ms Bartlett are so disgruntled they have started a Facebook page called Save Our Post Office - Kingaroy.

In less than 24 hours since Wednesday afternoon it had already accumulated more than 180 likes.

Ms Frohloff said she was angry and upset about the change.

"There was no consultation with the community at all and businesses were not even notified of the change until we read it in the South Burnett Times," she said.

"But letters were sent to PO box customers."

Ms Frohloff, whose business is two doors down from the delivery centre, said this would be a great inconvenience to business owners like herself.

"Part of the reason why we moved shop fronts recently was because we wanted to be closer to the delivery centre," she said.

"We have a major online business here and we post more than 1000 parcels a year.

"And a lot of shops in the CBD area have one staff member so it would mean we would have to close up shop for longer and the logistics of going to the shopping centre would be unrealistic."

But Ms Bartlett said it would not only be an inconvenience to business owners but post office staff would also be disadvantaged.

"We already have staff at the (Kingaroy Shoppingworld) post office who are run off their feet with lines out the door," she said.

"And now they're going to be serving an extra 100 customers on top of that."

Ms Barlett said the change could also increase business expenses.

"We have businesses that can't afford the extra staff so they can look after the store while another staff member goes to two locations to pick up mail and drop off the mail," she said.

"It just doesn't make any sense."

To show your support visit or sign the petition at Somethings Country at Kingaroy St.

South Burnett

Topics:  kingaroy post office

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