Holiday shoppers need to know their rights this Christmas

Christmas shoppers need to keep track of receipts if they or the gift recipient wants to exchange or return a purchase.
Christmas shoppers need to keep track of receipts if they or the gift recipient wants to exchange or return a purchase. Nicholas Falconer

WITH Christmas only days away and the post-Christmas sales just around the corner, consumers have been urged to "shop safely" and know their rights.

Assistant Treasurer David Bradbury said it was important consumers were aware of the range of rights and protections afforded them under the Australian consumer law.

He also warned people buying gifts online to do their research about the reputation of online retailers, be careful when sharing personal and credit card information and pay via a secure payment method.

The Australian Competition and Consumer Commission has a free app detailing their rights and frequently asked questions.

It also allows consumers to store information on their phone about their purchase, as well as photograph and store a copy of their receipt.

 

Five tips for Christmas shopping

1. Keep your receipts

Make sure you keep track of your receipts if you or the gift recipient wants to exchange or return a purchase.

Also pay attention to the returns policy at the store.

2. Check for unsafe goods

Do your research when shopping to ensure that the gifts you buy are safe.

3. Avoid scams

Protect yourself when shopping online, including doing your research on sellers and websites to avoid being scammed.

4. Read gift card terms

Make sure you check the terms and conditions that apply to gift cards and use them before their expiration date.

5. Stop before purchasing that extended warranty

Before deciding to purchase an extended warranty, make sure you weigh up whether the warranty provides you any additional rights over the ones you already have under the law.

 

>> To read more lifestyle stories

Topics:  accc, christmas, holidays, retail, shopping, smarter shopping



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