Hard work the right ‘therapy'

Better Business: Jayne Buckley is the owner of Classic Beauty Therapy at the Range Shopping Centre. Photo: Bev Lacey / The Chronicle
Better Business: Jayne Buckley is the owner of Classic Beauty Therapy at the Range Shopping Centre. Photo: Bev Lacey / The Chronicle Bev Lacey

JAYNE Buckley thoroughly enjoys being her own boss despite the huge responsibilities that come with the territory.

Ms Buckley is the owner of Classic Beauty Therapy at the Range shopping centre.

Classic Beauty Therapy is a fully serviced salon which provides relaxing treatments, facials, pedicures, manicures and hair removal technologies to their growing list of clients.

Ms Buckley said she enjoyed pampering her clients.

"My dedicated and committed staff, along with myself, love the beauty industry and always strive to make a difference," Ms Buckley said.

"Whether it is giving advice on skin care or performing an amazing result driven massage or facial to pampering our client's feet and nails."

Ms Buckley said she decided to purchase the salon after working for the previous owner for more than 13 years.

"I decided to buy the salon off the previous owner, Helen Lipp, in 2004," she said.

"With the inspiration of Helen's hard work and love of the industry, I knew I was following a great leader."

Ms Buckley said one of the hardest aspects of being a small business owner was keeping up to date with a changing business environment.

"Keeping up with all the new and latest equipment and technology has its challenges," she said.

"We also need to make sure that we have on hand the correct skin care products to suit different skin types.

"Keeping staff motivated and trained in all aspects of beauty therapy is also very important."

Mrs Buckley said the most important business tool at her disposal was the feedback of her customers.

"I think the most important tool in any business is customer care and always listening to what a client really wants us to do for them," he said.

"We try our best to welcome clients and make them feel cared for.

"A welcoming smile and a caring nature goes a long way."

The one piece of advice Ms Buckley has for those who are looking to start up their own business is to ensure you give it your all.

"The one piece of advice I would give a person that is looking to open their own business is to make sure they are willing to put their heart and soul into the venture," she said.

Topics:  beauty therapy, better business, toowoomba



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