Business

Our bus drivers want to be known as the world's friendliest

PROUD: Paul Semerdjian of Bus Queensland was one of the bus drivers who undertook a TAFE customer service course.
PROUD: Paul Semerdjian of Bus Queensland was one of the bus drivers who undertook a TAFE customer service course. Rob Williams

WITH more than 600 bus services across Ipswich every day, Bus Queensland drivers want to be known as the world's friendliest.

They are now one step ahead of the challenges such as bad traffic and difficult customers thanks to a special course completed at TAFE South West.

About 100 Bus Queensland drivers in Ipswich have graduated from a customer service training workshop, and 60 drivers have also finished a Certificate 3 in driver operations at the TAFE.

The newly qualified drivers celebrated during a special event hosted by Bus Queensland earlier this week.

Bus Queensland human resources manager John Muir said their drivers interacted with hundreds of people each day, and spent a large part of their day building rapport with their customers.

"Our bus drivers love connecting with people," he said. He said the event with Bus Queensland and the TAFE was to recognise what for many drivers was their first formal industry qualification.

"You could see the pride on their faces," Mr Muir said.

Mr Muir said about 160 staff were based out of Bus Queensland's Ipswich depot, including 130 drivers.

Bus users may spot the Queensland Times campaign logo City Pride the next time they take a ride, as Bus Queensland signed up to be part of the month-long shop local campaign.

More than 370 businesses have signed on to participate in the campaign, which gives local shoppers the chance to win up to $5500 to spend in City Pride businesses.

"We take great pride in being part of the Ipswich community," Mr Muir said.

Topics:  bus queensland, city pride (qt), customer service, tafe




Stay Connected

Update your news preferences and get the latest news delivered to your inbox.

Latest deals and offers

Armed Robbery North Booval

Jarrad Alexander Stanton Deane, 29, was jailed for seven years for more than 40...

Fatality Free Friday urges motorists to take the pledge

A 31-year-old man is due to front court in custody today charged with stealing five motorbikes from various locations in the past few months.

As part of Fatality Free Friday today, police are pleading with motorists to take...

Barnaby Joyce talks Johnny Depp's dogs in Tweed

Deputy Prime Minister Barnaby Joyce talks about Johnny Depp's dogs Pistol and Boo...

Own Sunshine Coast property? You’re about to make money

UP AND UP: Property owners are likely to win from rent and price increases but tenants and first home buyers might not be so happy. Photo: Brett Wortman / Sunshine Coast Daily

Good new for property owners, not so good for buyers and tenants.

Sale nears on last large block of land in Coolum

The 43.37ha property on South Coolum Rd has sold.

South Coolum Rd property to be land banked