Business

Our bus drivers want to be known as the world's friendliest

PROUD: Paul Semerdjian of Bus Queensland was one of the bus drivers who undertook a TAFE customer service course.
PROUD: Paul Semerdjian of Bus Queensland was one of the bus drivers who undertook a TAFE customer service course. Rob Williams

WITH more than 600 bus services across Ipswich every day, Bus Queensland drivers want to be known as the world's friendliest.

They are now one step ahead of the challenges such as bad traffic and difficult customers thanks to a special course completed at TAFE South West.

About 100 Bus Queensland drivers in Ipswich have graduated from a customer service training workshop, and 60 drivers have also finished a Certificate 3 in driver operations at the TAFE.

The newly qualified drivers celebrated during a special event hosted by Bus Queensland earlier this week.

Bus Queensland human resources manager John Muir said their drivers interacted with hundreds of people each day, and spent a large part of their day building rapport with their customers.

"Our bus drivers love connecting with people," he said. He said the event with Bus Queensland and the TAFE was to recognise what for many drivers was their first formal industry qualification.

"You could see the pride on their faces," Mr Muir said.

Mr Muir said about 160 staff were based out of Bus Queensland's Ipswich depot, including 130 drivers.

Bus users may spot the Queensland Times campaign logo City Pride the next time they take a ride, as Bus Queensland signed up to be part of the month-long shop local campaign.

More than 370 businesses have signed on to participate in the campaign, which gives local shoppers the chance to win up to $5500 to spend in City Pride businesses.

"We take great pride in being part of the Ipswich community," Mr Muir said.

Topics:  bus queensland city pride (qt) customer service tafe



How to survive a bushfire in your car

IT SOUNDS like a nightmare, but it can happen.

Eight reasons to join the RFS

SPREAD across 93% of Queensland, the Rural Fire Service has about 36,000 volunteers. And you could be one of them.

What if my insurer gives me grief?

CLAIMING your insurance cover after a natural disaster can go one of two ways. It can be a breeze, or like pulling teeth.

Business owner, 71, hunts down graffiti artists

Graffiti damage at Barry Mills' business.

They saw three men spray tags on the Ipswich property

Inspirational swimmers conquer personal setbacks

NATIONAL PROSPECTS: CYMS St Edmund's swimmers Jordan Harton and Trae Norbury have been selected in a 2020 Tokyo Paralympics development squad.

St Edmund's duo invited to national camp

Two in hospital after crash - at hospital

Reports driver may have blacked out before collision

Local Partners

Chris Pratt fell asleep while babysitting

Chris Pratt revealed he fell asleep during babysitting duties

Kylie Minogue: I want to get married soon

Pop star Kylie Minogue has revealed she hopes to get married soon

Amanda Seyfried lets slip the sex of her baby

Amanda Seyfried has suggested the sex of her baby

Meet the Brisbane breakfast radio king's replacement

Craig Zonca ABC Radio

ABC announces Craig Zonca as the replacement for Spencer Howson

How predictable are your Netflix habits?

Stranger Things is taking the world by storm as a new-age nostalgic Sci-Fi Thriller

The new entertainment binging pattern

Kanye West is on the mend now he's back from hospital

Kanye West is more relaxed since returning home from hospital

Ipswich City Properties asset portfolio retains its value

Ipswich City Council Administration Building, South Street, Ipswich. Photo: Claudia Baxter / The Queensland Times

New website launched by Ipswich City Council

INSIDE STORY: The highlights of your $150 million CBD

GRAND PLAN: The highlights of the Ipswich CBD redevelopment and where they will be located.

Work on city heart's radical transformation to begin next year

REVEALED: Timeline for CBD redevelopment

The new redevelopment of the CBD will take place in stages.

Lindsay gives the good oil on when the work will begin

VOTE IN OUR POLL: Sand mine opponents face serious dilemma

Public meeting for the proposed sand mine at Maroochydore last week.

Coast MP calls on Minister to stop KRA proposal with stroke of a pen

PHOTOS: World class CBD to lift Ipswich

An artist's impressions of the future Ipswich city mall.

Grand plans to transform city heart unveiled today

Ready to SELL your property?

Post Your Ad Here!